Thank you for visiting our ALIEXPRESS store, furniture is a special kind of products, so please be patient to spend several minutes reading the following information, which will help you to know more about our products, and our cooperation.
Thank you for your attention! If there is anything we can do for you, please contact us.
1 For Germany customers , if u want to ship by FedEx or TNT , please tell us your EORI number. Without them, we can only by DHL, Hong Kong post or China Post !
2 For Russian customers, please tell us your full name (at least 3 words) , including first name, middle name and last name, otherwise Russian Post will not releases the parcel and return to China !
3 For Brazilian customers, if you want to ship by FedEx, DHL, TNT, UPS, please tell me your tax number ( CPF or CNPJ ). Without it, customs will return goods to China .
Here are a few tips that combined with some common sense, will assure you it will last for years to come.
1. The only thing you will have to buy in addition will be the 4 cement pavers to secure or weigh down your umbrella if you are not going to secure it by screws to your cement or wood patio. Small price to pay as pavers are cheap at Home Depot or Lowe's.Do not attempt to use the umbrella without first anchoring the base.
2. Lower the umbrella whenever it is not in use.
3. With a few quick turns of a black knob on the stand, the entire umbrella assembly lifts away from the base and is easily stored in your garage or shed. Doing this when not in use will prevent fading from the sun and potential damage from wind and storms. Plus it prevents wasps from making it a condo during long periods of non-use.
4. As with any large umbrella, do not use it on a windy day. It is not designed for that. Use common sense, if you see it flopping around in the breeze, close it.
There may be color shading between the products and ones in pictures. Take the material object as the standard.
We are not responsible for custom taxation.
Order, fast confirming and positive feedbacks are much appreciated.
We will check and pack items carefully before shipping.
If you receive an item broken, please take a picture and send e-mail to us within 3 days of you receiving them. We will send a replacement one by China Post Air Mail, refund for broken item, or send one with free gift in your next order.
If you want to return products undamaged, please return within 3 days of you receiving them. A 100% refund will be given when we receive it.
Buyers are responsible for return shipping with proper packaging.
Merchandise which is damaged or missing components is not refundable.
1,Please make sure the address is right and contact number is available.
2,Sometimes the Express company change the shipping rules, then we can't delivery as your choosing express, in this case, we have to use other shipping method, hope to get your understanding.
3,DHL,Fedex,UPS,TNT and EMS shipping method:
Normal ship to your door, but in some remote areas, you have to pick the goods up at freight station or pay remote surcharge. Remark: Paying tax is buyer duty.
4,Seller's shipping method:
For all countries' client except following areas: Shipping cost base on CFR
, the goods will
arrive a port of your country
, you need pick the goods up at port of destination and pay other charge ( TAX,THC,DDC,D/O fee,CFS,PSF,CAF,CC, etc. ), we can't clearly know total amount, you'd better inquiry a shipping agent.
For Russian Client:
Less than 70KGS, Ship to your door or local Post Office;more than 70KGS,Ship to Moscow, then need you to pick up at freight station,or tranship to your city from Moscow by our shipping agent, but we don't bear the costs of transhipment.
For below city's client
Downtown areas, ship to your door, other areas, you need pick the goods up at
downtown areas' freight station.
Malaysia: East Malaysia, KK, SIBU, BINTULU, MIRI, KUCHING
Singapore: All city
Vietnam: Ho Chi Minh
New Zealand: Auckland, Wellington
United Arab Emirates: Dubai
Sydney, Brisbane, Melbourne, Adelaide, laborious Mantel